Roblox, the popular sandbox-building game has been down for three days. The outage may be due to a traffic spike on their servers or problems with other parts of their infrastructure. Regardless, this is an interesting mishap and further proof that even the largest video games need backup plans in place just for these sorts of things.
Roblox suffered a three-day outage recently, which has now been resolved. The game was back online and blinking into the sun on Saturday.
This past weekend, kids and adults searching for some Halloween candy in Roblox were instead treated to a horrible prank. Last Thursday, the gaming service went down for an incredible three days – 60+ hours — of unplanned downtime.
In the first few days, players who were left in the dark about the issue didn’t get much in the way of clarification from the creators. The development team stated that there was a server problem, but disputed that the downtime was caused by “particular experiences or collaborations on the platform.” This final comment seems to be in reference to Chipotle’s ongoing effort to give away $1 million worth of burritos through the gaming service.
The good news is that Roblox went back online on Sunday afternoon. At the time, Roblox CEO David Baszucki provided a more detailed explanation:
We recently had a prolonged outage throughout our platform, as most of the Roblox community is aware. We apologize for the delay in getting service back up and running. “Respect the Community” is a core Roblox principle, and we regret for any trouble this has caused our community.
Users started encountering issues connecting to our platform on Thursday afternoon, October 28th. This was instantly elevated to the top of our priority list. Teams started working around the clock to figure out what was causing the situation and restore normalcy.
This outage was particularly tough since it was caused by a mix of reasons. A small fault in our backend service communications caused a crucial system in our infrastructure to become overloaded when under tremendous traffic. This was not due to a spike in external traffic or a specific event. The issue was instead caused by the increased number of servers in our datacenters. As a consequence, most Roblox services were unable to interact and deploy properly.
Recovery took longer than any of us had hoped due to the difficulties in identifying the real problem. We were able to remedy the problem after finding the underlying cause via performance tweaking, re-configuration, and load scalability. As of this afternoon, we were able to completely restore service.
Once we’ve concluded our investigation, we’ll publish a post-mortem with further information, as well as the steps we’ll take to prevent such problems in the future. In addition, as a consequence of this outage, we will create a policy to make our creative community monetarily whole. More information will be forthcoming. We will continue to be honest in our post-mortem as part of our “Respect the Community” ethos.
To the best of our knowledge, no player persistent data has been lost, and your Roblox experience should now be back to normal.
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The “why is bloxburg not working 2021” is a question that has been asked by many people. Roblox has had an outage for three days, but it was finally fixed on the 21st of October.
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